We are currently experiencing a very high order volume, and shipping time might be longer than usual. We like to over-deliver so to keep it safe we take an average of the following:
all orders will be dispatched within 1-2 business hours, this is also when you will receive your unique track and trace code.
shipping will take around 3-10 business days depending on your location. We ship to around 75 countries.
More detailed shipping times. Our average shipping times are;
🌏 Asia - 4-10 Business days
🌎 USA & Canada - 3-7 business days
🌎 LATAM - 5-10 business days
🌍 Europe - 3-7 business days
🌍 Africa - 5-10 business days
Yes, we ship worldwide! Currently, we deliver to over 65 countries and offer free
shipping on all international orders, so you can shop without worrying
about additional shipping costs.
We run exclusive promotions and discounts year-round, so
stay tuned for special offers on shipping and more!
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery.
You can also check your order on our tracking page: Track your order live
You can return a product for any reason within 30-days guaranteed. No questions asked.
The return costs are for the customer.
By simply sending us an e-mail at Support@delorien-paris.com or through the contact form.
Our support team will then guide you through the return process.
Once we received your return, we will send you money back the day the return package arrives.
It may take up to 3-5 business days for the bank to process this.
In some cases we offer cashbacks, to prevent any hassles with returning the products and to compensate for any dissatisfaction.
When the cashback is approved it will be reflected on your bank account within 3-5 business days, you will get an e-mail about this.
You can contact us through Support@delorien-paris.com or our contact page! We will be happy to assist you.
We have a broad selection of products and to make sure we can offer you fair pricing and remain our Dress With Class - For Less slogan, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.
We currently offer the following trusted payment methods.
We have taken extra measurements to make sure each checkout is done encrypted & safe.
Yes, we currently have 2 official social media channels.
Instagram: @Delorien.paris
Facebook: @Delorien.paris
Still need support?
Did not find your question or need personal assistance? Send us an e-mail at Support@delorien-paris.com Or send us a message through our contact page.
